Because we own and manage our own servers we rarely experienced unplanned outages also known as "downtime".
However, we understand that you want your site available so we do offer a 99% uptime guarantee.
Remember, unlike other web hosting companies, you are never in a contract with Creative Computer Consulting. If you aren't happy with the service we provide you can cancel anytime and you will not be billed for any additional months of service.
Because we do not require contracts and offer services month to month, there is never a need for refunds and therefore we do not offer refunds.
